Acclimation/Receiving New Fish
ACCLIMATING YOUR NEW FISH
When your new fish arrive remove the tied fish bag and float it in your tank till the water temperature in the bag and tank is similar or equal (It usually takes 20-30 minutes). After that try and gently remove the fish from the bag with your hand (We don't recommend using a net) and discard water in the bag, do not pour bagged water into your tank.
NOW WHAT DO WE EXPECT FROM HERE?
Each fish responds differently to the new environment after shipping. Some might acclimate like a champ and act like nothing has happened and that's great. However, for some and most the typical responses are sluggish, bottom sitting, slimy, hide in a corner, swimming like they have swim bladder issues, not interested in food and it's NORMAL for them to act like that right after shipping.
Please leave the fish alone for 24-48 hours after releasing into the tank. What we mean by that is please do not treat the fish with any medications right away. We're confident enough to say that our fish is cleaned after an extensive quarantine process they went through. What we do recommend is adding aquarium salt but double/triple the dose recommended on the box. If you still wish to treat them please wait after the 24-48 hour period is over or when you see the fish become active/strong enough to do so.
If after 48 hours the fish still not interested in food or bottom sitting or if you suspect the fish is not doing well. Please do not hesitate to contact us right away.
WHAT DO I FEED MY FISH AFTER ACCLIMATING?
It's very important that you DO NOT feed the fish for the first 24-48 hours or till they become active/strong enough. Regardless of how desperate they beg please DO NOT feed. You will end up hurting its GI tract instead.
Its first meal ideally should be soft/gel food or frozen bloodworms/daphnia. Feed them small amounts at first and gradually increase the amount and frequency, after a few feeds you can start feeding them pellets. If you don't have gel food or frozen bloodworms on hand, you can soak your pellets for a few minutes and feed them a minimal amount at first.
SPECIAL CASES
There will be a fish that would take longer than 24-48 hours to recover from shipping. If that's the case we kindly ask you contact us and we will try my best to help you and get the fish back on track